ReturnQueen, a concierge service for returns pickup, has expanded nationwide and is launching a B2B offering, talking to major retailers.

Amazon aggregators, companies using massive capital infusions to acquire top sellers and roll them up to gain economies of scale, continue to fall on hard times as market forces have squeezed the ...

We discuss how REI delivers an amazing recommerce experience and what you need to know before launching your brand’s resale program.

Generative AI is everywhere at once, offering to solve all business problems. Join our webinar on June 8 to learn what the buzz is all about.

Google recently sunset Universal Analytics in favor of GA4. Ben Hardt, a VP at X Agency, walks us through the changes and their impacts.

The firm has also ranked the top 7 firms across a variety of retail sectors in terms of their AI readiness and projected business impact. IHL president Greg Buzek breaks down the findings and ...

The new 16,113-square-foot store location will open in the Clackamas Town Center and feature lightly used gear and apparel that REI receives through its returns and trade-in programs. “As a ...

What if real-time shipping visibility let you provide greater accuracy in package arrival estimates for customers? Read on to find out how.

Luq Niazi of IBM Consulting discusses allocating resources for sustainability, and how to communicate your efforts to consumers.

With the imminent third-party cookie depreciation, content-based marketing has taken the stage, bringing marketers back to impactful basics.

If there’s anyone who can grab the brass ring of a true end-to-end supply chain offering, which many providers have talked up for years and worked to cobble together, the smart money would be on ...

ESG and DEI+J are hot topics in retail, and supply chain is a particular focus. Here are some key ways to boost supply chain sustainability.